Discover Lookboook

Shipping policy We are a Swiss based company and ship worldwide!

CH delivery

Standart delivery - free shipping within 3 to 7 working days

Signature delivery - CHF 2.- registered within 3 to 7 working days

DE delivery

Standart delivery - free shipping within 3 to 7 working days, without taxes and duties

International delivery

Europa - CHF 5.- up to 10 working days

Rest of the World - CHF 15.- up to 15 working dayss

We have 14 - day exchange policy from the date you recive your order. Please contact info@eichmannshop.com for any concerns regarding or request for exchange.

Please note that the buyer is responsable for shipping the item back to us and we encourage them to use tracking on ther order if making a return.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

This Privacy Policy describes how your personal information is
collected, used, and shared when you visit or make a purchase from
eichmannshop.com

Personal information we collect

When you visit the Site, we automatically collect certain information
about your device, including information about your web browser, IP
address, time zone, and some of the cookies that are installed on your
device. Additionally, as you browse the Site, we collect information
about the individual web pages or products that you view, what websites
or search terms referred you to the Site, and information about how you
interact with the Site. We refer to this automatically-collected
information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer
and often include an anonymous unique identifier. For more information
about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org.
- “Log files” track actions
occurring on the Site, and collect data including your IP address,
browser type, Internet service provider, referring/exit pages, and
date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase
through the Site, we collect certain information from you, including
your name, billing address, shipping address, payment information
(including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES
ACCEPTED]]), email address, and phone number. We refer to this
information as “Order Information”.

When we talk about
“Personal Information” in this Privacy Policy, we are talking both about
Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any
orders placed through the Site (including processing your payment
information, arranging for shipping, and providing you with invoices
and/or order confirmations). Additionally, we use this Order Information
to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide
you with information or advertising relating to our products or
services.

We use the Device Information that we collect to
help us screen for potential risk and fraud (in particular, your IP
address), and more generally to improve and optimize our Site (for
example, by generating analytics about how our customers browse and
interact with the Site, and to assess the success of our marketing and
advertising campaigns).

Do not track

Please note that we do not alter our Site’s data collection and use
practices when we see a Do Not Track signal from your browser.

Data retention

When you place an order through the Site, we will maintain your Order
Information for our records unless and until you ask us to delete this
information.

Contact us

For more information about our privacy practices, if you have questions,
or if you would like to make a complaint, please contact us by e‑mail
at info@eichmannshop.com or by mail using the details provided
below:

Eichmann AG / Hauptstrasse 1 / 8259 Kaltenbach / CH